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Terms of Service

Please read these terms carefully before using our services.

Last updated: April 27, 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website Reedy360Leads.site and all lead research services provided by Reedy 360 Leads ("Company," "we," "our," or "us"), located at 3rd Floor, Fusion Towers 36, 14-2, Donepudi Dharmarao Rd, Opp. Siddhartha Public School, Vijayawada, Andhra Pradesh 520010, India. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Definitions

  • Client: Any individual or business entity that engages our services
  • Services: Lead research, data enrichment, market mapping, CRM cleansing, LinkedIn research, email list building, competitor intelligence, and ABM research
  • Deliverables: The verified lead lists, research reports, and data files we provide
  • ICP: Ideal Customer Profile — the criteria defining your target prospects
  • Lead Data: The B2B contact information we research and deliver

3. Services Description

Reedy 360 Leads provides B2B lead research and data collection services. We research and verify business contact information from publicly available sources. We do not guarantee sales outcomes, response rates, or conversion rates. Our responsibility is limited to delivering accurate, verified contact data that matches your approved ICP criteria.

4. Ordering & Payment

Orders are placed through our contact form, email, or phone. Upon receiving your requirements, we will provide a written quote or proposal. Payment terms vary by engagement type:

  • One-time projects: 50% upfront before research begins, 50% upon delivery
  • Monthly retainers: Billed monthly in advance, due within 7 days of invoice
  • Per-lead pricing: Billed upon delivery of each batch

We accept bank transfers, UPI, and international wire transfers. All prices are quoted in USD unless otherwise specified.

5. Delivery

Delivery timelines depend on the service and volume ordered. Typical turnaround times are specified on our Services page. We deliver in CSV, Excel, Google Sheets, or direct CRM import format. If we cannot meet the agreed timeline, we will notify you in advance and provide a revised delivery date.

6. Data Accuracy Guarantee

We aim for a high accuracy rate on all delivered lead data, typically around 95%, though results may vary by project scope and complexity. Accuracy is measured against the following criteria: valid email addresses (deliverable), correct job titles (matching current role), correct company information (active company, correct name and website), and matching ICP criteria (industry, geography, company size). If any leads do not meet your approved ICP criteria, we will replace them at no additional cost within 14 days of delivery.

7. Data Ownership

All delivered lead data becomes the exclusive property of the Client upon full payment. We do not resell, share, or reuse Client-specific research. We retain working files for 30 days after delivery for quality assurance purposes, after which they are permanently deleted. Clients may request immediate deletion of working files upon delivery.

8. Data Sources & Compliance

All lead data is sourced exclusively from publicly available channels including LinkedIn, company websites, business directories, government registries, conference attendee lists, job postings, and press releases. We comply with GDPR, India's Digital Personal Data Protection Act (DPDP), CAN-SPAM Act, and all applicable data protection regulations. We do not collect personal consumer data, only B2B professional contact information.

9. Acceptable Use

Clients agree to use delivered lead data only for legitimate B2B outreach purposes. Clients must not:

  • Use leads for spam, unsolicited bulk messaging, or illegal purposes
  • Resell, redistribute, or sublicense the delivered data to third parties
  • Use data to harass, threaten, or harm any individual
  • Misrepresent the source of the data in any communication

10. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the engagement, including ICP criteria, business strategies, pricing, and internal processes. This obligation survives the termination of the engagement for a period of 2 years. We are happy to sign a mutual NDA upon request.

11. Refund & Cancellation

  • Before research begins: Full refund of any upfront payment
  • After research begins but before delivery: Refund of 50% of the upfront payment
  • After delivery: No refund, but free replacements for leads that don't match ICP
  • Monthly retainers: Cancel with 30 days written notice. No refund for the current billing period

12. Limitation of Liability

Our total liability for any claim arising from our services shall not exceed the total fees paid by the Client for the specific project in question. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost sales, or business interruption, regardless of the cause of action.

13. Indemnification

The Client agrees to indemnify and hold harmless Reedy 360 Leads from any claims, damages, or expenses arising from the Client's use of delivered data, violation of these Terms, or infringement of any third-party rights.

14. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, pandemics, government actions, internet outages, or other force majeure events.

15. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through the following process:

  • Step 1: Good-faith negotiation between the parties (14 days)
  • Step 2: Mediation by a mutually agreed mediator (30 days)
  • Step 3: Binding arbitration in Vijayawada, Andhra Pradesh, India

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. The courts of Vijayawada, Andhra Pradesh shall have exclusive jurisdiction over any disputes.

17. Amendments

We reserve the right to update these Terms at any time. Material changes will be communicated via email to active clients and posted on our website. Continued use of our services after changes constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms, please contact us:

  • Email: legal@reedy360leads.site
  • Phone: +91 8736956378
  • Address: 3rd Floor, Fusion Towers 36, 14-2, Donepudi Dharmarao Rd, Opp. Siddhartha Public School, Vijayawada, Andhra Pradesh 520010, India